- ‧ Students dissatisfied with assessment results may submit an appeal form within 7 working days of result publication.
- ‧ The General Manager will confirm receipt of the appeal within 3 working days.
- ‧ The Principal will review the case to determine validity; invalid appeals will be notified directly.
- ‧ Valid appeals will be forwarded to an external partner for final adjudication.
- ‧ The entire appeal process will be completed within 8 weeks from the appeal date.
- ‧ All decisions made by the external partner are final and binding.
- ‧ The appeal is also subject to the external partner's own appeal procedures.
This policy outlines the standard procedure for LBEDU students to appeal assessment results. Students dissatisfied with exam results must submit an appeal form within 7 working days of result publication. The General Manager will confirm receipt within 3 working days, followed by a Principal review to determine case validity. Invalid appeals are immediately notified; valid cases are forwarded to an external partner for final decision. The entire process is expected to complete within 8 weeks, with the external partner's decision being final and binding, subject to the external body's appeal regulations.
Assessment Appeal Procedure
Procedure for students who wish to appeal against assessment results at LBEDU Academy
Students can appeal against an assessment result. It is important that the appeal is settled as quickly as possible.
Upon release of results, students who are dissatisfied with the outcome, if you would like to make an appeal, you should follow this procedure:
Submit Appeal Form
Submit an Examination Appeal Form to the Centre. This is to be done within 7 working days of the release of examination results.
Acknowledgement of Receipt
The General Manager will acknowledge the receipt of the appeal form within 3 working days.
Principal Review
The principal will review the case and decide if the appeal is valid. After the Principal decides that the appeal is valid, the appeal will be submitted to the external partner.
Unsuccessful Appeal Notification
If the Principal decides that the appeal is not valid, the General Manager will inform the student that the appeal is not successful.
External Partner Decision
After the External Partner has decided on the appeal outcome, the student will be notified of the appeal outcome by the General Manager.
Appeal Timeline
The whole process will be completed within 8 weeks from the date of appeal.
Important Notes:
Please note that all decisions made by the External Partner will be final. An appeal is also subjected to the External Partner appeal process.